- #Shoretel blocking incoming number how to
- #Shoretel blocking incoming number code
How to block phone numbers, prefixes, or callers without a caller ID (phone user level)įollow these steps if you only want block rules to apply to a specific user. In the last column, click Delete next to the rule you want to remove.You can only delete numbers or rules one at a time. You can delete numbers from your block list if you don't want to block that number. Switch the Status toggle on to activate the blocked number or switch it off to deactivate.Click Edit next to the rule you want to activate or deactivate.In the navigation menu, click Phone System Management, then Company Info.Deactivated blocked numbers will appear but won't apply to any outbound or inbound calls until activated. (Optional) Click Account Management, Account settings, then click the Zoom Phone tab, to enable the Block Calls without Caller ID toggle to block all incoming callers that hide their caller ID.Īfter adding numbers to the Blocked List, you can activate or deactivate them.Status: Enable or disable the blocked number.Comment (optional): Enter a comment to help you identify the blocked number or prefix.Select Outbound to prevent phone users from calling the blocked number or prefix.Select Inbound to prevent the blocked number or prefix from calling/texting in to phone users.
#Shoretel blocking incoming number code
Note: Enter a country code before the prefix or phone number. Select Phone Number Match if you want to block a specific phone number.For example, entering 1905 blocks numbers with country code 1 and area code 905.
Note: Enter a country code as part of the prefix.
Select Prefix Match if you want to block all numbers with a specific country code and area code. In the navigation menu, click Phone System Management then Company Info. You can add block rules for all phone users in the account to block a specific number or all numbers with a prefix (country code and area code). How to block phone numbers, prefixes, or callers without a caller ID (account level) If you blocked numbers at the account level, phone users can only view (not change) your blocked numbers in their phone settings. If you blocked numbers at the user level, they can view or change your blocked numbers in their phone settings. If a phone user calls a blocked outbound phone number, they will hear the same generic message stating that the person they are trying to reach is not available. Blocked callers will hear a generic message stating that the person they are trying to reach is not available. Blocked calls will not appear in the admin call log and associated phone user's call history. Blocking external calls only applies to inbound calls and SMS, meaning outbound calls and SMS to external phone numbers will still be allowed. For example, if you block external calls at the account, only these extensions in the account will be affected. Blocking external calls only applies to phone users, Zoom Rooms, and common area phones. Blocking external calls is available at the account, site, or extension (specific phone users, Zoom Rooms, common area phones) levels. If you have multiple sites, you can't apply block numbers for a specific site. Blocking phone numbers, prefixes, or callers without a caller ID is available at the account or phone user level. Prerequisites for blocking calls on Zoom Phone Phone user, Zoom Room, or common area phone. How to block phone numbers, prefixes, or callers without a caller ID (phone user level). How to block phone numbers, prefixes, or callers without a caller ID (account level). Phone users can also manage their own blocked list from the web portal or block a phone number directly from their Zoom app. For example, since Zoom Rooms and common area phones are often located in public area, you can block all external calls if the room or phone has a direct number and is receiving a lot of spam calls. You can also block all inbound calls that hide their caller ID.Īdmins can also block incoming external calls for Zoom Rooms and common area phones. Blocked numbers can be incoming (numbers will be blocked from calling in and sending SMS) and outbound (phone users in your account won't be able to dial/text those numbers). Account owners and admins can manage blocked numbers in the account.
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